Fortify Digital Agent is Right here to Lend a hand [Update: Rolling Out to All US Users]

Replace 12/13: After a a hit Insider checking out length, we’re thrilled to announce that Fortify Digital Agent is now rolling out to all gamers in america. We’d love to thank Insiders for his or her lend a hand in checking out and offering comments for this new characteristic.”

Fortify Digital Agent is an AI-powered characteristic constructed to lend a hand Xbox gamers extra successfully resolve their support-related gaming problems, and it’s rolling out to choose Xbox Insiders on assist.xbox.com lately. Fortify Digital Agent can temporarily get admission to data from assist.xbox.com to respond to questions related to Xbox console and recreation assist problems. Xbox Insiders positioned in the USA and with English decided on as their most popular language can start previewing the Fortify Digital Agent lately by means of visiting assist.xbox.com whilst signed into an account this is registered with the Xbox Insider Program.

We price the comments from Xbox Insiders for this preview revel in and any comments gained can be used to strengthen the Fortify Digital Agent. As you engage with the Fortify Digital Agent, you’ll supply comments by means of the “thumbs up” or “thumbs down” button on every of the responses or supply comments at once by means of the “Give comments” button on the backside of the web page.

How one can Use Fortify Digital Agent

Beginning lately, Xbox Insiders will see the Fortify Digital Agent at the “Touch us” web page on assist.xbox.com. Check in with the similar account you registered with the Xbox Insider Program, then you definately’ll see a brand new method to ask our new Fortify Digital Agent a query.

Whenever you click on on “Ask a query,” you’ll see the Fortify Digital Agent release in a brand new browser window. You’ll ask the agent questions by means of textual content or voice, and it’s going to solution with related data from assist.xbox.com. If the Fortify Digital Agent can’t resolve the problem, you’ll request to talk with a reside assist agent so long as it’s inside Xbox Fortify’s customary hours of operation.

All the way through this preview, you’ll additionally customise your assist revel in by means of clicking at the ellipsis menu icon and opting for between two other Fortify Digital Brokers.

How one can Get Xbox Insider Fortify and Percentage Your Comments

If you happen to’re an Xbox Insider searching for assist, please sign up for our group at the Xbox Insider subreddit. Respectable Xbox team of workers, moderators, and fellow Xbox Insiders are there to lend a hand. We suggest including to threads with the similar matter prior to posting a brand spanking new one. This is helping us assist you the most efficient we will be able to! Additionally, you’ll supply direct comments to Staff Xbox by means of following the stairs right here underneath the “File an issue on-line” phase. 

If you happen to aren’t a part of the Xbox Insider Program but and wish to lend a hand create the way forward for Xbox and get early get admission to to new options, sign up for the Program lately by means of downloading the Xbox Insider Hub for Xbox Collection X|S & Xbox One or Home windows PC. 

For more info at the Xbox Insider Program, practice us on Twitter at @XboxInsider.